Cancellation Policy
Notification received within 7 calendar days of booking – Full refund*
Notification 4+ weeks – Full refund, minus 25% admin fee
Notification 2-4 weeks – Full credit** to your FitPro account for future use, minus 25% admin fee
Notification less than 2 weeks – ViPR training: Full credit** to your FitPro account for future use, minus 25% admin fee. Any cancellations need to be received by 3.30pm on the working day immediately prior to the ViPR training event
*If the ViPR training falls within 7 days of booking, the terms for 'notification less than 2 weeks' applies
**Please note that credits can be used for any FitPro purchase (excluding FitPro Shop) and will remain on file for 12 months only. After this time, all monies will be forfeited
Please note that non-attendance without prior notification will result in all monies being forfeited
All cancellations must be in writing via email to training@fitpro.com.
Transfer Policy
Transfer notification at any time – 15% admin charge
Additional Activity cover is an extension to the Instructors Public Liability scheme. Each of the following activities are available for a small additional premium and run in conjunction with your FitPro Instructor Public Liability. The price is calculated on a pro-rata basis subject to the expiry date of the Instructors Public & Teacher Liability £10m cover.
Become a FitPro Associate to join our community, offering you basic access to our training products and programmes. You will also receive our monthly e-newsletter, with the latest fitness industry news and tools to keep you in the know.
Instructor insurance: Low cost Public & Teacher Liability insurance for qualified instructors and students on recognised instructor courses
Personal development: Access to the FitPro online education platform
Newsletter: Keep up-to-date with the latest news, with our bi-weekly e-newsletter, packed full of useful industry information, podcasts, programming ideas and more!
Community: Join our community of like-minded passionate industry professionals who love what they do
Established in 1990, FitPro and its affiliates provide solutions for the fitness industry in more than 82 countries worldwide.
Fitpro Magazine: The UK's leading digital, bi-monthly, publication bringing you the latest research, education and industry news to keep you ahead of the game
Instructor insurance: Low cost Public & Teacher Liability insurance for qualified instructors and students on recognised instructor courses
Personal development: Up to 30% off online education to enhance your professional development
MyGroupFit: Access to professionally mixed original and non-original artist music and choreography for all types of fitness classes
Community: Join our community of like-minded passionate industry professionals who love what they do
Newsletter: Keep up-to-date with the latest news, with our bi-weekly e-newsletter, packed full of useful industry information, podcasts, programming ideas and more!
Webinars : Free access to monthly educational webinars from leading industry speakers
Discounts: Exclusive FitPro and partnership offers and discounts
Instructor insurance: Low cost Public & Teacher Liability insurance for qualified instructors and students on recognised instructor courses
Personal development: Up to 30% off online education to enhance your professional development
MyGroupFit: Access to professionally mixed original and non-original artist music and choreography for all types of fitness classes
Community: Join our community of like-minded passionate industry professionals who love what they do
Newsletter: Keep up-to-date with the latest news, with our bi-weekly e-newsletter, packed full of useful industry information, podcasts, programming ideas and more!
Discounts: Exclusive FitPro and partnership offers and discounts
Download our membership form if you want to pay by direct debit
LATEST NEWS: All the latest music now available via digital download, visit mygroupfit.com Music without the PPL licence fee now available from FitPro Protein ‘rejuvenates’ hearts in mice Slim women ‘at greater risk of endometriosis’ Study shows retirement can drastically damage health
Not a member? Join today.
LoginAt Fitness Professionals Ltd (FitPro) we are committed to doing the right thing and respecting and protecting the privacy of all those who use our Websites, Apps and Services. That's why we've developed this Privacy Policy, and our Cookie Policy.
The following Privacy Policy explains the various ways in which we collect personal information and data about our users, explains when and why we will share personal data and details the rights and choices you have when it comes to your personal data. By using the FitPro Group Websites, Mobile Apps and Services, you're agreeing to be bound by the terms of this policy.
Our Websites or Mobile Apps may contain links to other websites operated by other organisations that have their own privacy policies. Please make sure you read the terms and conditions and privacy policy carefully before providing any personal data on a website, as we do not accept any responsibility or liability for websites of other organisations.
From time to time, this policy may change so you may want to check in from time to time to ensure you're happy with our changes. Questions about this policy or other practices relating to privacy can be sent to info@fitpro.com. Our direct telephone number is +44 (0)20 8586 7302.
When you register for our Services, you may provide us with;
When you're online and browse our Websites or use our Mobile Apps, we may collect information about:
We may use your personal information to:
The periods in which we retain personal information are reviewed regularly. There are certain types of information (for example, invoicing and payments) that we are required to hold to fulfil our statutory obligations. Personal information is held securely, but only on our systems for as long as it is necessary for the relevant activities.
FitPro Group – We may share personal data we collect within the FitPro Group.
Partners and Service Providers. We work with:
When we share personal data with these companies we require them to keep it safe, and they must not use your personal data for their own marketing purposes.
We may share personal data with other organisations only in the following circumstances:
Your information is never shared with third parties for marketing purposes without your explicit prior consent.
We use computer safeguards such as firewalls, regular backups of data, encryption of data and secure password protection policies on all systems handling your personal information. We enforce physical access controls to buildings and files to keep data safe.
Whilst we take appropriate technical and organisational measures to safeguard your personal data, we cannot guarantee the security of any personal data that you transfer over the internet to us.
You have the right to see the personal data we hold about you. Any requests must be made in writing and we will respond within one week. We do not charge for this service.
If you would like a copy of the personal data we hold about you, please email us at info@fitpro.com
We want to make sure that the personal data we hold about you is accurate and up to date. If any of the details are incorrect, please let us know and we will amend them.
Please click here to unsubscribe from FitPro marketing emails.