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Cookie Policy

Information regarding cookies

This document outlines what ‘cookies’ are, which cookies are used by fitpro.com (and its subdomains), how to switch cookies off in your browser and some useful links for further reading on the subject. If it does not provide the information you are looking for or you have any further questions about the use of cookies with regards to fitpro.com, please email info@fitpro.com.

What are cookies?

Cookies are small text files that are stored by the browser (e.g., Internet Explorer or Google Chrome) on your computer or mobile phone. They allow websites to store things such as user preferences. Cookies basically provide a ‘memory’ for the website, enabling it to recognise a user and respond appropriately.

How does fitpro.com use cookies?

Visiting a page on fitpro.com (and its subdomains), fitpromusic.co.uk and fitproshop.com may create the following types of cookie:

  • Site performance cookies
  • Anonymous analytics cookies
  • Registration cookies
  • Third party cookies

Site performance cookies

A site performance cookie remembers your preferences for tools found on fitpro.com, so you don’t have to set these each time you visit (e.g., items added to your shopping basket).

Anonymous analytics cookies

Every time a user visits our website, third party web analytics software generates an anonymous analytics cookie, which can tell us whether or not you have visited the site before.

Your browser will tell us if you have these cookies and, if you don’t, we generate new ones. This allows us to see how many individual unique users we have and how often they come to visit our site.

Unless you are signed in to FitPro, these cookies cannot be used to identify you; they are used for statistical purposes only. If you are logged in, we will be able to identify the details you gave to us, such as your username and email address.

Registration cookies

When you register with FitPro, cookies are generated that show whether or not you are signed in. Our servers use these cookies to discern which account you have signed in with.

While you are signed in to one of our sites, we take the information from your registration cookies and combine it with analytics cookies, which we could use to identify which pages you have visited on the FitPro website.

Third party cookies

On some pages of fitpro.com (and its subdomains), fitpromusic.co.uk and fitproshop.com, third parties may also generate their own anonymous cookies to customise the application for you or to track the success of their application. Because of the way cookies work, fitpro.com (and its subdomains), fitpromusic.co.uk and fitproshop.com cannot access these cookies, and nor can the third parties access the data in cookies used by fitpro.com (and its subdomains), fitpromusic.co.uk and fitproshop.com.

One example of third party cookies in action happens when sharing an article via a social media button – the social network responsible for the button will record this information. Also, when viewing a video via a third party, the third party will record this.

How do I turn cookies off?

It is usually possible to stop your browser from accepting cookies, or to stop it accepting cookies from a particular website. For example, we are unable to know whether you have added an item to your basket without using cookies, so you would be unable to purchase items.

All modern browsers allow you to change your cookie settings. Typically, you will find these settings in the ‘options’ or ‘preferences’ menu of your browser. The following links explain how to amend your cookie settings in four of the major browsers (otherwise, you can use the ‘Help’ option in your browser for more information):

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

Useful links

If you would like to find out more about cookies and their use on the internet, you may find the following link useful:

All About Cookies

For further legal information about privacy issues, you may find these links useful:

Data Protection Act 1998
The Information Commissioner’s Office

If you would like to contact us about cookies, please email us at info@fitpro.com.