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Keith Smith

Building Exerciser Confidence

Energetic, humble and hugely entertaining as a tutor and trainer, Keith Smith has been involved in qualification delivery, assessing and quality assurance since 1997. Since then, he’s developed and delivered CPD and professional learning workshops for a variety of colleges, training providers, operators and equipment manufacturers, including Life Fitness, Hammer Strength, David Lloyd Clubs, Simply Gyms, Barnsley Premier Leisure, Total Fitness, Surrey Sports Park, Sefton Council, My Time Active and GymGear. Keith has also presented at industry events and conventions in the UK, China, Middle East, USA, Italy and India. Passionate about the exerciser experience, Keith is the first to admit he loves his job and has an extensive CV to prove it

Key expertise:

  • Co-owner/director of Keith and Lara Smith Ltd, providing bespoke learning and development workshops for facility owners/operators and their staff
  • Delivery, assessment and quality assurance of the Gym Instructor and Personal Trainer qualifications (UK)
  • Supporting colleges and private training providers as a tutor, assessor and IQA (internal quality assurance)
  • Delivering theory and practical sessions/presentations at fitness conventions globally.


Qualifications & Awards

Level 4 Award in Understanding the External Quality Assurance of Assessment
CYQ Advanced Fitness Instructor
CYQ Exercise Referral for Clients with Specific Controlled Conditions
YMCAfit Coaching and Supporting Change
CYQ Client Retention
CYQ Instructing for Ante/Post Natal
Exercise Inclusive Fitness Initiative [disability module]
Levels 2 & 3 British Association of Cardiac Rehabilitation
 YMCAfit Suspension Training, KBT Olympic Lifting Workshop, HIIT/HIT Training YMCAfit

CPD Courses by Keith Smith

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It’s All About the Experience
We can’t listen to a podcast, read an article, attend a workshop or view online learning without the term ‘experience’ being mentioned. However, what does ‘the experience’ actually mean and how is it different from a ‘service’? If we have a reasonable understanding of ‘the experience’, how can we apply our understanding to what we do? And ultimately, and most importantly, how does the client benefit positively from an ’experience’ that is layered precisely on top of a service? The experience is a term that is utilised extensively within the fitness industry and personal training. In this three-session workshop, we’ll define the experience and explore ways in which a PT can positively influence the client experience, which will result in both client and PT success. You will broaden your knowledge and understanding of the client experience and how to influence the client experience, discover the importance of learning and development in the pursuit of the client experience, and where to seek out great learning and development in the pursuit of the client experience.

Blogs by Keith Smith

Image of Planning the optimal pathway of learning and development: Don’t just chase cool!
Planning the optimal pathway of learning and development: Don’t just chase cool!
Keith Smith explores some factors that contribute to the optimal planning and executing of an...
Image of The PT Experience with Keith Smith
The PT Experience with Keith Smith
So, what is ‘THE’ experience? Keith Smith explains how we can affect the experience of...
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Let’s talk insurance
Having the right fitness insurance is so important. It’s vital to select a highly reliable insurance...