FitPro training transfer and cancellation policy
Cancellation Policy
Notification received within 7 calendar days of booking – Full refund*
Notification 4+ weeks – Full refund, minus 25% admin fee
Notification 2-4 weeks – Full credit** to your FitPro account for future use, minus 25% admin fee
Notification less than 2 weeks – ViPR training: Full credit** to your FitPro account for future use, minus 25% admin fee. Any cancellations need to be received by 3.30pm on the working day immediately prior to the ViPR training event
*If the ViPR training falls within 7 days of booking, the terms for 'notification less than 2 weeks' applies
**Please note that credits can be used for any FitPro purchase (excluding FitPro Shop) and will remain on file for 12 months only. After this time, all monies will be forfeited
Please note that non-attendance without prior notification will result in all monies being forfeited
All cancellations must be in writing via email to training@fitpro.com.
Transfer Policy
Transfer notification at any time – 15% admin charge
