Cancellation Policy
Notification received within 7 calendar days of booking – Full refund*
Notification 4+ weeks – Full refund, minus 25% admin fee
Notification 2-4 weeks – Full credit** to your FitPro account for future use, minus 25% admin fee
Notification less than 2 weeks – ViPR training: Full credit** to your FitPro account for future use, minus 25% admin fee. Any cancellations need to be received by 3.30pm on the working day immediately prior to the ViPR training event
*If the ViPR training falls within 7 days of booking, the terms for 'notification less than 2 weeks' applies
**Please note that credits can be used for any FitPro purchase (excluding FitPro Shop) and will remain on file for 12 months only. After this time, all monies will be forfeited
Please note that non-attendance without prior notification will result in all monies being forfeited
All cancellations must be in writing via email to training@fitpro.com.
Transfer Policy
Transfer notification at any time – 15% admin charge
Additional Activity cover is an extension to the Instructors Public Liability scheme. Each of the following activities are available for a small additional premium and run in conjunction with your FitPro Instructor Public Liability. The price is calculated on a pro-rata basis subject to the expiry date of the Instructors Public & Teacher Liability £10m cover.
Become a FitPro Associate to join our community, offering you basic access to our training products and programmes. You will also receive our monthly e-newsletter, with the latest fitness industry news and tools to keep you in the know.
FitPro's monthly e-newsletter, with news, tools and giveaways.
Access to FitPro training, including ViPR and PTA Global.
Access to insurance (for new customers only).
Business membership is the perfect package for club managers and corporates who are looking to stay up to date with the latest developments in the fitness industry, with access to our fantastic publication, Fitpro Business, as well as great discounts on advertising and more.
12 month's subscription to Fitpro Business.
FitPro's monthly e-newsletter, with news, tools and giveaways.
Access to FitPro training, including ViPR and PTA Global.
Exclusive insurance policy options.
10% discount off clothing and equipment at FitProShop.com.
Great discounts on advertising rates in FitPro publications.
Download our membership form if you want to pay by direct debit
Established in 1990, FitPro and its affiliates provide solutions for the fitness industry in more than 82 countries worldwide.
Fitpro Magazine: The UK's leading publication bringing you the latest research, education and industry news to keep you ahead of the game
Instructor insurance: Low cost Public & Teacher Liability insurance for qualified instructors and students on recognised instructor courses
Personal development: Access to ongoing training and education opportunities to enhance your professional development
MyGroupFit: Access to professionally mixed original and non-original artist music and choreography for all types of fitness classes
Community: Join our community of like-minded passionate industry professionals who love what they do
PTontheNet membership will offer you full access to FitPro training programmes and products, monthly e-newsletter and insurance, as well as 12 months' subscription to ptonthenet.com, an online facility offering education to fitness professionals.
12 months' access to ptonthenet.com.
FitPro's monthly e-newsletter, with news, tools and giveaways.
Access to FitPro training, including ViPR and PTA Global.
Exclusive insurance policy options.
10% discount off clothing and equipment at FitPro.com.
Download our membership form if you want to pay by direct debit
LATEST NEWS: All the latest music now available via digital download, visit mygroupfit.comFree five day nutrition course for fitness professionalsWin! Win! Enter the FitPro members' exclusive competitionsMusic without the PPL licence fee now available from FitProWin! Win! Enter the FitPro members' exclusive competitionsProtein ‘rejuvenates’ hearts in miceSlim women ‘at greater risk of endometriosis’Study shows retirement can drastically damage health
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Cookies are small text files that are stored by the browser (e.g., Internet Explorer or Google Chrome) on your computer or mobile phone. They allow websites to store things such as user preferences. Cookies basically provide a ‘memory’ for the website, enabling it to recognise a user and respond appropriately.
Visiting a page on fitpro.com (and its subdomains), fitpromusic.co.uk and fitproshop.com may create the following types of cookie:
A site performance cookie remembers your preferences for tools found on fitpro.com, so you don't have to set these each time you visit (e.g., items added to your shopping basket).
Every time a user visits our website, third party web analytics software generates an anonymous analytics cookie, which can tell us whether or not you have visited the site before.
Your browser will tell us if you have these cookies and, if you don't, we generate new ones. This allows us to see how many individual unique users we have and how often they come to visit our site.
Unless you are signed in to FitPro, these cookies cannot be used to identify you; they are used for statistical purposes only. If you are logged in, we will be able to identify the details you gave to us, such as your username and email address.
When you register with FitPro, cookies are generated that show whether or not you are signed in. Our servers use these cookies to discern which account you have signed in with.
While you are signed in to one of our sites, we take the information from your registration cookies and combine it with analytics cookies, which we could use to identify which pages you have visited on the FitPro website.
On some pages of fitpro.com (and its subdomains), fitpromusic.co.uk and fitproshop.com, third parties may also generate their own anonymous cookies to customise the application for you or to track the success of their application. Because of the way cookies work, fitpro.com (and its subdomains), fitpromusic.co.uk and fitproshop.com cannot access these cookies, and nor can the third parties access the data in cookies used by fitpro.com (and its subdomains), fitpromusic.co.uk and fitproshop.com.
One example of third party cookies in action happens when sharing an article via a social media button – the social network responsible for the button will record this information. Also, when viewing a video via a third party, the third party will record this.
It is usually possible to stop your browser from accepting cookies, or to stop it accepting cookies from a particular website. For example, we are unable to know whether you have added an item to your basket without using cookies, so you would be unable to purchase items.
All modern browsers allow you to change your cookie settings. Typically, you will find these settings in the ‘options’ or ‘preferences’ menu of your browser. The following links explain how to amend your cookie settings in four of the major browsers (otherwise, you can use the ‘Help’ option in your browser for more information):
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
If you would like to find out more about cookies and their use on the internet, you may find the following link useful:
For further legal information about privacy issues, you may find these links useful:
Data Protection Act 1998
The Information Commissioner's Office
If you would like to contact us about cookies, please email us at promo@fitpro.com.
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