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FitPro training transfer and cancellation policy

Cancellation Policy

Notification received within 7 calendar days of booking – Full refund*
Notification 4+ weeks – Full refund, minus 25% admin fee
Notification 2-4 weeks – Full credit** to your FitPro account for future use, minus 25% admin fee
Notification less than 2 weeks – ViPR training: Full credit** to your FitPro account for future use, minus 25% admin fee. Any cancellations need to be received by 3.30pm on the working day immediately prior to the ViPR training event

*If the ViPR training falls within 7 days of booking, the terms for 'notification less than 2 weeks' applies

**Please note that credits can be used for any FitPro purchase (excluding FitPro Shop) and will remain on file for 12 months only. After this time, all monies will be forfeited

Please note that non-attendance without prior notification will result in all monies being forfeited

All cancellations must be in writing via email to training@fitpro.com.

Transfer Policy

Transfer notification at any time – 15% admin charge

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Additional Activity Insurance


Additional Activity cover is an extension to the Instructors Public Liability scheme. Each of the following activities are available for a small additional premium and run in conjunction with your FitPro Instructor Public Liability. The price is calculated on a pro-rata basis subject to the expiry date of the Instructors Public & Teacher Liability £10m cover.


  • MOTHERS EXERCISING PUSHING BABIES IN BUGGIES Purchase
    £62.00 (£56.62 insurance premium/ £5.38 insurance premium tax)
  • MOTHER/TODDLER SINGING GROUPPurchase
    £31.00 (£28.31 insurance premium/ £2.69 insurance premium tax)
  • CHILDREN'S EXERCISEPurchase
    £31.00 (£28.31 insurance premium/ £2.69 insurance premium tax)
  • CHILDREN'S YOGAPurchase
    £31.00 (£28.31 insurance premium/ £2.69 insurance premium tax)
  • CHILDREN'S SOFTBALLPurchase
    £31.00 (£28.31 insurance premium/ £2.69 insurance premium tax)
  • ZUMBATONIC - CHILDREN'S CLASSESPurchase
    £55.00 (£50.25 insurance premium/ £4.75 insurance premium tax)
  • BALLET CLASSESPurchase
    £31.00 (£28.31 insurance premium/ £2.69 insurance premium tax)
  • DANCE, DRAMA, SINGINGPurchase
    £62.00 (£56.62 insurance premium/ £5.38 insurance premium tax)
  • POLE DANCINGPurchase
    £31.00 (£28.31 insurance premium/ £2.69 insurance premium tax)
  • CHEERLEADINGPurchase
    £62.00 (£56.62 insurance premium/ £5.38 insurance premium tax)
  • ANTI-GRAVITY YOGAPurchase
    £62.00 (£56.62 insurance premium/ £5.38 insurance premium tax)
  • ROLLER BLADE TUITIONPurchase
    £31.00 (£28.31 insurance premium/ £2.69 insurance premium tax)
  • TAI CHIPurchase
    £31.00 (£28.31 insurance premium/ £2.69 insurance premium tax)
  • HATTON BOXINGPurchase
    £31.00 (£28.31 insurance premium/ £2.69 insurance premium tax)
  • NETBALLPurchase
    £31.00 (£28.31 insurance premium/ £2.69 insurance premium tax)
  • MOUNTAIN BIKINGPurchase
    £62.00 (£56.62 insurance premium/ £5.38 insurance premium tax)
  • CARDIAC REHABILITATIONPurchase
    £62.00 (£56.62 insurance premium/ £5.38 insurance premium tax)
  • SUMMER CAMPPurchase
    £54.50 (£49.79 insurance premium/ £4.71 insurance premium tax)
  • WORK EXPERIENCEPurchase
    £54.50 (£49.79 insurance premium/ £4.71 insurance premium tax)
  • LIFESTYLE COACHING & PRE RETIREMENTPurchase
    £62.00 (£56.62 insurance premium/ £5.38 insurance premium tax)
  • MANAGEMENT CONSULTANCYPurchase
    £62.00 (£56.62 insurance premium/ £5.38 insurance premium tax)
  • CRECHE INSURANCEPurchase
    £27.50 (£25.12 insurance premium/ £2.38 insurance premium tax)
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Associate


Become a FitPro Associate to join our community, offering you basic access to our training products and programmes. You will also receive our monthly e-newsletter, with the latest fitness industry news and tools to keep you in the know.


Associate benefits

Regular fitness newsletter

FitPro's monthly e-newsletter, with news, tools and giveaways.

Fitness training and education

Access to FitPro training, including ViPR and PTA Global.

Fitness insurance

Access to insurance (for new customers only).

Become an Associate

Free
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Business membership


Business membership is the perfect package for club managers and corporates who are looking to stay up to date with the latest developments in the fitness industry, with access to our fantastic publication, Fitpro Business, as well as great discounts on advertising and more.


Benefits of Business membership

Fitpro business magazine

12 month's subscription to Fitpro Business.

Regular fitness newsletter

FitPro's monthly e-newsletter, with news, tools and giveaways.

Fitness training and education

Access to FitPro training, including ViPR and PTA Global.

Fitness insurance

Exclusive insurance policy options.

Fitness clothing and equipment

10% discount off clothing and equipment at FitProShop.com.

Advertising discounts

Great discounts on advertising rates in FitPro publications.

Become a Business member

Membership cost: £45 (UK) | £50 (Europe) | £55 (Rest of World)

Download our membership form if you want to pay by direct debit

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FitPro membership


Established in 1990, FitPro and its affiliates provide solutions for the fitness industry in more than 82 countries worldwide.


Benefits of FitPro membership

Fitpro magazine

Fitpro Magazine: The UK's leading publication bringing you the latest research, education and industry news to keep you ahead of the game

Fitness insurance

Instructor insurance: Low cost Public & Teacher Liability insurance for qualified instructors and students on recognised instructor courses

Fitness training and education

Personal development: Access to ongoing training and education opportunities to enhance your professional development

Member discounts

MyGroupFit: Access to professionally mixed original and non-original artist music and choreography for all types of fitness classes

Regular fitness newsletter

Community: Join our community of like-minded passionate industry professionals who love what they do

Become a FitPro member

Membership cost: £45 (UK) | £50 (Europe) | £55 (Rest of World)
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PTontheNet membership


PTontheNet membership will offer you full access to FitPro training programmes and products, monthly e-newsletter and insurance, as well as 12 months' subscription to ptonthenet.com, an online facility offering education to fitness professionals.


Benefits of PTontheNet membership

PTontheNet

12 months' access to ptonthenet.com.

Regular fitness newsletter

FitPro's monthly e-newsletter, with news, tools and giveaways.

Fitness training and education

Access to FitPro training, including ViPR and PTA Global.

Fitness insurance

Exclusive insurance policy options.

Fitness clothing and equipment

10% discount off clothing and equipment at FitPro.com.

Become a PTontheNet member

Membership cost: £75 (UK, Europe and ROW)

Download our membership form if you want to pay by direct debit

Fitness Professionals

LATEST NEWS: All the latest music now available via digital download, visit mygroupfit.comFree five day nutrition course for fitness professionalsWin! Win! Enter the FitPro members' exclusive competitionsMusic without the PPL licence fee now available from FitProWin! Win! Enter the FitPro members' exclusive competitionsProtein ‘rejuvenates’ hearts in miceSlim women ‘at greater risk of endometriosis’Study shows retirement can drastically damage health

Not a member? Join today.

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About FitPro

A career in the fitness industry awaits.

Available position:

Programming Operations and Account Manager

Job title: Programming Operations and Account Manager
Salary: £31,000 - £34,000

Full time

Job postcode: E13 0DA
Location: East London

Apply for position More details


Duties/areas of responsibility:


  • Responsible for the overall management and development of commercial training operations in the UK and international distribution network.
  • Development of the online education platform and assessment portal, management of continuing education activities including Active IQ certification, ensuring relevant industry standards and training guidelines are met.
  • Management of training activities within deadline and budget, and provision of ongoing learner support to ensure learner outcomes are met – provision of a professional and efficient online booking system.
  • Overall management of the UK national trainer team and for the smooth delivery of programming operations and training activities.
  • Implement marketing and social media strategies to optimise booking potential, exceed targets and increase brand awareness.
  • Development of business partnerships with UK and international clients.
  • Management of the company's presence at industry events.
  • Part of the broader management team and contribute towards the ongoing development of the company.

Key Skills:


  • Operational experience within the fitness industry, plus an understanding of training organisations and awarding bodies.
  • Project management; you have a track record in project management, which is solution driven and focused on achieving goals and objectives.
  • Time management; you are highly resourceful and can manage multiple tasks simultaneously within deadline and budget.
  • People management; you have a track record of leading, developing and managing small teams.
  • Systems driven; you are organised and experienced in managing online web-based applications.
  • Communication; you are innovative, creative and communicate clearly, openly sharing your ideas and vision.
  • Passion; you are enthusiastic and passionate, and you inspire the people around you.
  • Social media; proven experience of working with social media platforms to include Facebook, Twitter, Instagram, YouTube and LinkedIn.
  • Customer focus; you are committed to delivering customer service excellence and creating positive customer experiences.

With a portfolio encompassing education, programming, music, equipment, membership and insurance – FitPro is the world leader in professional fitness development.

Our community is rich and diverse and we are focused on employing like-minded passionate people who share pride and ownership of their work.

HOW TO APPLY: Please send us a covering letter and your CV c/o Darren Orton.
Apply for position

FitPro is a global solutions provider for the fitness industry and is recognised as a world leader in professional fitness development. With over 125,000 members, FitPro produces publications, provides an extensive educational programme (including a major international event) and offers online products and resources designed for industry professionals.


The benefits of a FitPro career.

Working for FitPro puts you at the forefront of the fitness industry, as we’re the world’s largest and most respected association for fitness professionals. Based just 20 minutes outside of central London, our belief in health and fitness means we provide our staff with an on-site gym, a cycle to work scheme and free eye tests. There are lots of other perks too, such as birthdays off for all employees and an optional pension scheme, so our staff can take care of their futures too.

Part of the family.

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MyGroupFit album

Find the latest beat.

Get the latest, originally mixed CDs to use in your workouts from MyGroupFit.

FitProShop.com

Shop for the latest gear.

fitproshop.com is the place to shop for ViPR products and clothing.