Instructor 24 Hour Personal Accident Insurance provides you with an income if you are unable to carry out your duties as a fitness instructor due to an injury as a result of an accident.
One unit of cover provides the following benefits:
- £100 per week for disablement by accident, tax free
- Payable for a period of up to 52 weeks
- Benefit payable after only two weeks of disability
- All applications will be subject to completion of a Personal Accident Proposal Form and will be underwritten individually.
- Cover excludes winter sports, mountaineering, sub aqua, flying except as a fare-paying passenger and other hazardous pursuits.
- A maximum of two units may be taken without proof of income.
FITPRO REGULATORY STATUS
We are authorised and regulated by the Financial Conduct Authority. We are registered as Fitness Professionals Ltd, Kalbarri House, 107-113 London Road, London E13 0DA and our firm's reference number is 310684.
You may check this information and obtain further information about how the Financial Conduct Authority protects you by visiting its website at fca.org.uk or calling 0800 111 6768.
The FitPro Insurance Scheme has been designed with you in mind to provide the necessary legal protection and, above all, peace of mind.
Contact FitPro for further information: email@example.com or +44 (0)20 8586 0101.
Our Promise of Service
Our goal is to give excellent service to all our customers but we recognise that things do go wrong occasionally. We take all complaints we receive seriously and aim to resolve all our customers' problems promptly. To ensure that we provide the kind of service you expect we welcome your feedback. We will record and analyse your comments to make sure we continually improve the service we offer.
What will happen if you complain:
- We will acknowledge your complaint promptly.
- We aim to resolve all complaints as quickly as possible.
Most of our customers' concerns can be resolved quickly but occasionally more detailed enquiries are needed. If this is likely, we will contact you with an update within 10 working days of receipt and give you an expected date of response.
What To Do If You Are Unhappy
If you are unhappy with any aspect of the handling of your insurance we would encourage you, in the first instance, to seek resolution by contacting Fitness Professionals Ltd.
If you are unhappy with the outcome of your complaint you may refer the matter to the Financial Ombudsman Service at:
The Financial Ombudsman Service: Exchange Tower, London E14 9SR
Telephone: 0800 023 4567 (calls from UK landlines and mobiles are free) or 0300 123 9123
Or simply log on to their website at financial-ombudsman.org.uk.
Whilst we are bound by the decision of the Financial Ombudsman Service, you are not. Following the complaints procedure does not affect your right to take legal action.
Note: This is an outline of cover only. A copy policy is available on request.